Shipping Policy
The Scented Hut's orders are shipped via USPS Priority Mail from Bartow, FL 33830
Processing Time
The Scented Hut's processing time could take anywhere from 7-10 days. While we try to keep all items in stock, sometimes this isn't possible as each item is handcrafted. Orders are processed based on the order they are received.
Shipping Rates & Transit Times
USPS Shipping Rates are based on your shipping address and the weight of your order. USPS Priority transit times vary per state but typically deliver within 2-3 business days. Depending the time of year, they may experience delays that are out of our control.
Lost, Stolen or Damaged (in transit)
The Scented Hut is not responsible for packages that are lost, stolen or damaged during transit. We do, however, take responsibility because we know understand things happen. We will work with you to replace your items. For more information, please see our Refund & Returns Policy.
Shipping During The Summer
Because The Scented Hut use a coconut wax, it is more susceptible to melt in transit during the hotter months. We will only ship out orders Monday - Wednesday. This is to ensure that your package is not sitting over the weekend and risk melting or damage due to the heat.